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Troy Willis 

Troy Willis

CEO & Licensed (PA) Public Adjuster,

Certified (CPIU) Umpires / Certified (CPIA) Appraisers 



Mobile: (209) 450-6506 /

769 Orestimba Peak Dr.,

Newman, CA 95360  &

YouTube Channel: Claims Underground Podcast - YouTube

Troy Willis: A Versatile Professional in the World of Insurance
Troy Willis stands out in the insurance industry as a dedicated CEO and Licensed Public Adjuster. Troy has consistently showcased a prowess that combines managerial acumen with hands-on industry expertise. 

Education & Professional Foundation
Troy's strong foundation in health service administration is underscored by his B.S. degree from the esteemed University of Detroit Mercy, earned in 2012. He is also on the brink of achieving his Master’s in Business Administration, specializing in Management and Strategy.

Robust Career Trajectory 
Troy's career encapsulates a variety of roles, speaking to his versatility:

On September 1, 2023, Troy Willis launched Willis, Willis & Willis Public Adjusters LLC. Merging his firm with (FTP) For The People Public Insurance Adjusting, Willis set forth to expand the firm's influence in the public insurance adjusting sector. 
His vision: is to create a national hub where public adjusters can secure assignments without the need for solicitation. With aspirations of elevating his company to unparalleled heights, Willis is committed to pioneering innovative technologies and advocating for legislative changes that promise a transformative impact on the insurance industry.

As the CFO at (FTP) Public Insurance Adjusting since 2020, he's played a pivotal role in streamlining financial strategies and advocating for policyholders.

His ventures as CEO of Insurance Claims Estimators (2021 onwards) and Claims Underground Podcast (from 2022) mark his leadership capabilities.


From 1989 to 1994, Troy served as a Communication Specialist with the United States Navy. Transitioning to the private sector, he co-owned Emergency Insurance Services from 1995 to 2011. Subsequently, he took on the role of Co-Owner and Executive Manager at TC Management LLC from 2009 to 2016.


Further expanding his expertise in the insurance industry, Troy held the position of a Multi-line Claims Adjuster at Custard Insurance Adjusters between 2016 and 2018. His tenure as an Independent Large Loss Estimator between 2018-2020 and his role at Koning & Associates during the same period underline his industry expertise.

Troy's community contributions stand out, especially as Chairman of the City of Newman Parks & Recreation Commission between 2016-2019 and his active participation in the Stanislaus County Veteran’s Advisory Commission during 2018-2019.


Certifications & Affiliations 

As a testament to his commitment, Troy holds multiple certifications, including but not limited to being a Certified Commercial Mold Inspector, an Expert Witness in Large Loss Estimation, and a licensed Public Insurance Adjuster in California.

His affiliations with organizations like the American Association of Public Insurance Adjusters and the California Association of Public Insurance Adjusters amplify his presence in the industry.

Giving Back & Sponsorships

True to his spirit of community involvement, Troy is an active member of the NAACP and numerous Chambers of Commerce, which are Modesto, Ripon, Patterson/Wesley, East Sierra Valley, Oakhurst, Bass Lake, South Lake Tahoe, Manteca, Pleasanton, Turlock, Atwater, and Oakdale. 

He's also generously sponsored non-profit organizations like United Policyholders and The Luevonia Bramlette Corporation. Furthermore, his volunteer work as an Expert Advisor with United Policyholders, where he aids insured individuals in navigating their policies, is a testament to his dedication to public service.

Authorship & Thought Leadership
Troy’s intellectual prowess extends to his writing. He has penned books such as " Lord Knows I’m Tired of Bad Credit " and "Entrepreneur's Secrets to Wealth". Moreover, his insightful blogs, covering topics from the role of insurance commissioner to topics that impact insurance, underscore his thought leadership in the field.

Connect with Troy
To tap into Troy's vast reservoir of knowledge or for professional collaboration, you can reach out to him at (209) 450-6506 or Dive deeper into his contributions at FTP Public Insurance Adjusting ( and Claims Underground (, or tune into the Claims Underground Podcast ( on YouTube.


Troy Willis embodies a rare blend of industry expertise, leadership, community involvement, and intellectual contribution, making him a stalwart in the world of insurance and public adjusting.




(PA) Public Insurance Adjuster CA License #4129563

(CPAU) Certified Property Appraiser and Umpire

(CPIA) Certified Professional Insurance Appraiser

(CPIU) Certified Property Insurance Umpire

(CEA) California Earthquake Certified

(CCMI) Certified Commercial Mold Inspector

(SDS) Silica Dust Specialist #622023

COVID-19 Disinfection Certification

MSHA & OSHA Certified (Mold Remediation)

Expert Witness

Residential/Commercial Large Loss Estimator

Retired Construction/Building Consultant

Epidemic/Pandemic Response Contractor 

Negotiation and Closing of Insurance Settlements

Xactimate Estimating (25 + years)

Symbility (CoreLogic)


OSHAcademy | ID#714223

  • CPP | Covid Prevention Development Program

  • Biological Health Hazards in Construction

  • Preparing Workplace for Covid-19



IICRC - Water Damage Restoration

IICRC#1884 - Commercial Mold Inspector

IICRC#BOIE-OHR0000040790 - Ozone & Hydroxyl Remediation

IICRC - Specialty Surface Cleaning Media Blasting



(AAPIA) American Association of Public Insurance Adjusters

(CAPIA) California Association of Public Insurance Adjusters

(IAUA) Insurance Appraisal and Umpire Association, Inc.

(RIA) Restoration Industry Association 

(NAMRI) National Association of Mold Remediators & Inspectors


Shackled to My Pain – Silent Tears

Lord Knows I’m Tire of Bad Credit

Entrepreneur's Secrets to Wealth



1. Unmasking the Reasons Why Insurance Commissioners Can't Always Save the Policyholders

2. Expertise or Injustice? The Debate Over Adjusters' Construction Knowledge

3. Unfair Offers: Dealing with Low Balling Insurance Adjusters

4. What to do when you have a slab leak

5. Are Insurance Companies Using AI Technology

6. Safeguarding Your Castle: A Comprehensive Guide to Homeowners and Renters Insurance

7. Why is My Insurance Adjuster So Mean to Me? Unraveling the Mystery!

8. Average Cost of Fire Insurance

9. Understanding Your Policy

10. Invoke Your Property Insurance Appraisal: Unlock the True Value of Your Home!

11. Is Insurance a Gimmick? Debunking the Myths and Understanding the Value

12. Shielding Your Sanctuary: The Indispensable Role of Property Insurance for New Homeowners

13. The Changing Landscape: How Insurance Companies Are Impacting California

14. The Elusive Accountability: Why Insurance Companies Often Slip through the Fraud Net

15. Why California Urgently Needs More Ethical Public Adjusters

16. The Battle Over Appraisal Rights: How Insurance Companies are Sidestepping Policyholder Privileges

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